We will mail out your parcel within 1-2 working days after your payment being verified.
An email with tracking info will be sent to you once your item has been shipped.
Delivery is carried out during working days, Monday to Friday, excluding weekends and local public holidays.
For all Singapore orders, all items will be mailed out by using Ninja Van which takes 4-6 working days to reach.
Note: All orders are currently shipped out of Malaysia.
Yes, additional postage fee will be collected for re-delivery if the parcel is bounced back to us.
All parcels need to be signed upon receipt. Please track your parcel with the provided tracking number once it being mailed from us. You may arrange for re-delivery with the shipping company or self-collect at the allocated post office if the postman attempt delivery unsuccessfully. All parcels will be returned to us if it being unattended in post office after 5 working days.
We offer FREE EXPRESS DELIVERY to Singapore for all orders above $150.
For orders below $150, shipping fee is charged at flat rate basis:
Currently, SHOPLOOOH Singapore website supports delivery within Singapore only.
For International order, please visit www.shoploooh.com
Shipping fee paid during checkout process is not included any custom charge / import duty. As the order will be shipped from Malaysia, Import duty and custom taxes might be charged when it reaches destination country but this is totally beyond our control.
Our courier partner will get in touch with you if there is any duty / taxes to be paid.
We don’t provide COD yet in Singapore.